Matchday Lottery Terms and Conditions
All profits from Manchester United Foundation Matchday Lottery go directly towards funding the work of Manchester United Foundation: Registered charity number 1118310
Matchday Lottery Terms and Conditions 2023/24
Aims and Objectives
The Manchester United Foundation Matchday Lottery takes place at each Old Trafford home game for fans in hospitality suites and boxes and from time to time in hospitality at Lancashire County Cricket Ground, Talbot Road, Stretford, Manchester and Victoria Warehouse, Trafford Park, Stretford, Manchester.
The lottery engages matchday hospitality guests by offering the opportunity to win a Manchester United shirt or football, exclusively signed by members of the first team. On occasion there will be an additional third prize such as an away team signed shirt. If a significant number of hospitality tickets are sold at the additional venue, we will hold a third draw. The additional draw will be on the same terms and conditions as the two existing draws and will be made clear to all sellers and purchasers at each event whether the draw is a separate draw or included within the South Stand draw.
The main objective of the lottery is to raise vital funds for Manchester United Foundation’s work across Greater Manchester with underprivileged children. We are proud that 100% of the net proceeds of the lottery are gifted to Manchester United Foundation; this is approximately 83% of the money raised from ticket sales (2022/23 figure).
About the Foundation
Manchester United Foundation uses football to engage and inspire young people to build a better life for themselves and unite the communities in which they live.
Dedicated staff deliver football coaching, educational programmes and personal development, providing young people with opportunities to change their lives for the better.
Terms and Conditions
- The Manchester United Foundation Matchday Lottery is licensed by the Gambling Commission for non-remote operation under reference 000-005128-N-304926-006.
100% of the net proceeds from the lottery are gifted to Manchester United Foundation. This is approximately 83% of the money raised from ticket sales (2022/23 figure) with the remainder funding staff, materials and resources.
- Only guests aged 16 and over may participate in the lottery.
- Tickets for the lottery may be purchased at £10.00 each (we judge that the maximum number of tickets any one person can purchase per lottery is 50 tickets any amount over this needs to be approved by the Chief Executive Officer or Director of Finance & Compliance at the Foundation).
- Manchester United Foundation (Trading) Limited reserves the right to refuse an entry where we have concerns relating to:
- Under-age gambling
- Problem gambling
- Suspicious activity (Anti-fraud measures (Proceeds of Crime Act 2002))
- Payment may be made by card (excl. Amex) or cash (GBP).
- The Manchester United Foundation Matchday Lottery cannot accept any responsibility for any loss, delay or theft of any payment or communication sent by post, direct from a bank or building society, fax or email.
- The lottery will be drawn on each matchday by an independent person on the premises.
- All prize winners will be notified in person on the matchday or if this is not possible, subsequently by telephone. A full winners list will be available from the Manchester United Foundation office (26 Sir Matt Busby Way, Old Trafford, Manchester M16 0RA) and on our website at www.mufoundation.org/lottery within two working days.
- Data held by the Manchester United Foundation Matchday Lottery is held in accordance with the Data Protection Act 1998 and will not be passed or sold to any other person or organisation.
- The Manchester United Matchday Lottery reserves the right to amend or change any of the terms and conditions of the lottery by giving at least 30 days notice on our website.
- Manchester United Foundation Matchday Lottery reserves the right to reclaim prizes issued in error.
- Persons employed by the Manchester United Foundation Matchday Lottery, their partners or persons living in the same household are not eligible to enter the lottery.
- All lottery complaints and disputes will be dealt with in accordance with the Manchester United Foundation Matchday Lottery complaints policy (available on request). Unresolved disputes will be referred to the Independent Betting Arbitration Service.
- Any individual who engages with the lottery who wishes to make a complaint should first speak to a matchday lottery seller.
- If the matter is not resolved at Stage 1 then the individual should contact Hayley Bushell, Head of Fundraising & Charity Services at Manchester United Foundation, Tel: 0161 868 8442, Email: firstname.lastname@example.org. The Head of Fundraising & Charity Services may require the complaint to be submitted in writing.
- We hope that any complaints can be resolved, however if this is not possible then the complaint would be submitted to the third party arbitration service IBAS: Independent Betting Adjudication Service, PO Box 62639, London EC3P 3AS. Tel: 020 7347 5883. Email: email@example.com.
- A Self Exclusion policy exists and guests may self-exclude themselves from the lottery for a minimum period of six months by giving notice in writing. Further support can be found on the "GamCare” website www.gamcare.org.uk
- The Manchester United Foundation Matchday Lottery is committed to promoting socially responsible gambling. We contribute to the Responsible Gambling Trust, which carries out research into the prevention and treatment of problem gambling, public education on the risks of gambling and the identification and treatment of problem gamblers.
- Guests requiring further information concerning the operation of the lottery may contact the licencee: Gill Rouch on telephone number 0161 868 8957 (firstname.lastname@example.org).